DoorLoop Review (2026): Costs, Fees and Who It’s For

DoorLoop review: who it suits and who should skip it

DoorLoop is a full property management system. It does everything a small landlord app does (listings, applications, screening, leases, rent, maintenance) and adds proper accounting, owner portals, unlimited staff users, a company website and an open API. Feature for feature, it competes with Buildium and AppFolio, not with TurboTenant.

It suits:

• Landlords and small management companies with roughly 40 units or more.
• Anyone managing property for other owners who needs owner portals and owner payouts.
• Teams. Every plan includes unlimited users, so a bookkeeper, a leasing assistant and a maintenance lead can each have a login.

Skip it if you own fewer than about 40 units and manage only your own property. The reason is arithmetic, not features. DoorLoop One costs $2.50 per unit a month with a $199 minimum, and 80 units is the first count where the per-unit price passes the minimum. Below that, you pay $199 whether you have one door or 79.

How each job works in DoorLoop

What follows is drawn from DoorLoop’s pricing page and help center and from recurring themes in public reviews. Screenshots and timings will be added after our account test.

Listing and syndication

You create a listing from the unit record, add photos and terms, and DoorLoop syndicates it to rental listing sites. Every plan also includes a company website, so a small management company can show its vacancies under its own name.

Applications

Applicants fill in an online application linked from the listing. You can charge an optional application fee, set by you, which is how most landlords pass the screening cost to the applicant. DoorLoop’s pricing page doesn’t say who pays for screening by default, so decide your policy and state it in the listing.

Screening

Reports come from TransUnion at $35 each on every current plan. Under the Fair Credit Reporting Act you need written consent before running one, and you must send an adverse action notice if you deny someone based on what it shows. Use the same written standards for every applicant.

Lease and e-sign

Leases can be sent for electronic signature from inside DoorLoop. The older help-center fee list shows e-signatures at $3 per request on the lowest tier. DoorLoop has renamed its plans since, so confirm the current per-signature charge before you budget for it.

Rent collection and payouts

Tenants pay through the tenant portal or app. On DoorLoop One, tenants pay $1.50 per ACH payment. Connect and Multiply make incoming ACH free. Cards are listed at 3.25% in the help center, so a $1,650 rent paid by card costs the tenant $53.63. Outgoing payments to vendors and owners are free, which matters if you pay owners each month.

DoorLoop doesn’t publish a standard payout time on its pricing page. ACH transfers usually take a few business days, so check the current schedule before you set rent due dates.

Late fees

You can set late fees to post automatically after a grace period. The software will apply whatever you configure, so make sure the amount and grace period match your lease and your state’s limits.

Maintenance

Tenants submit requests through the portal, and you assign them to vendors, track status and pay vendors from the same account. The top plan, Multiply, adds a “Maintenance Ops Agent”, an AI tool aimed at handling routine requests.

Accounting and reports

This is where DoorLoop pulls away from free apps. Accounting is included on every plan, alongside owner portals and owner reporting. If you manage for other owners, this is the part you are paying for. If you only manage your own units, a free app plus Stessa gives you a Schedule E for nothing.

What DoorLoop costs at 1, 5 and 20 units

The table uses DoorLoop One, monthly billing, and assumes each tenant pays a $1,650 rent by ACH every month.

Units	Per-unit price	You pay (minimum applies)	Per door per month	Tenants pay in ACH fees per year
1	1 x $2.50 = $2.50	$199/mo, $2,388/yr	$199.00	12 x $1.50 = $18
5	5 x $2.50 = $12.50	$199/mo, $2,388/yr	$39.80	60 x $1.50 = $90
20	20 x $2.50 = $50	$199/mo, $2,388/yr	$9.95	240 x $1.50 = $360

At 20 units the per-unit price is $50 a month, and the minimum adds $149 on top. You don’t escape the minimum until 80 units (80 x $2.50 = $200).

Upgrading to remove tenant fees doesn’t pay at this size. Connect has a $299 monthly minimum, or $3,588 a year. At 20 units it saves your tenants $360 in ACH fees and costs you $1,200 more than One.

Other charges to plan for:

• Screening: $35 per report.
• Renters insurance document tracking: $3 on One, $1 on Connect, free on Multiply.
• E-signatures: $3 per request on the lowest tier, according to the older fee list.
• Add-ons such as SMS credits, which reviewers say push the real bill above the headline.

DoorLoop advertises “save up to 25%” for yearly billing but doesn’t show the annual price. Ask for a written quote before you commit to a year.

Per-door cost as your portfolio grows

The minimum means DoorLoop gets cheaper per door with every unit you add, right up to 80. This table uses DoorLoop One on monthly billing.

Units	Monthly bill	Per door per month
10	$199 (minimum)	$19.90
20	$199 (minimum)	$9.95
40	$199 (minimum)	$4.98
60	$199 (minimum)	$3.32
80	80 x $2.50 = $200	$2.50
100	100 x $2.50 = $250	$2.50
150	$250 + 50 x $1.50 = $325	$2.17

For comparison, Buildium Essential at $62 a month is $6.20 per door at 10 units and $1.55 at 40.

What the minimum buys that free apps don’t

If you’re weighing DoorLoop against a free app, these are the features you’re paying for:

• Owner portals and owner payouts. Owners log in to see statements, and outgoing payments to owners are free.
• Full accounting. A proper ledger rather than an income and expense list.
• Unlimited users. Every staff member or partner gets a login on every plan.
• A company website that shows your vacancies under your own brand.
• An open API, for firms that connect other tools.

If you don’t need at least two of those, a free app or RentRedi is the better fit.

Questions to ask DoorLoop before you sign

• What is the annual price for my unit count, and how much does “up to 25%” save me in practice?
• What does each e-signature cost on DoorLoop One today?
• Which add-ons (SMS credits, AI tools) are extra on my plan?
• What will my bill be when I cross the next unit threshold?
• How quickly do rent payments reach my bank account?

Get the answers in writing. Reviewers who say DoorLoop cost more than expected usually point to add-ons and threshold jumps they didn’t price in at the start.

Moving to DoorLoop from a free app

Most landlords who end up on DoorLoop start somewhere cheaper. If you’re switching from TurboTenant, Avail or RentRedi, plan the move rather than doing it mid-month:

• Pick a clean start date. The first of a month, after rent has cleared, keeps opening balances simple.
• Export what you have. Tenant contact details, lease dates, rent amounts, deposits held and any balances owed. Free apps vary in what they let you export, so pull reports before you cancel.
• Re-invite tenants. Each tenant has to set up the DoorLoop portal and a new payment method. Give them two weeks’ notice and a short note on the new $1.50 ACH fee (on One) or the free ACH (on Connect and Multiply).
• Run both systems for one cycle. Keep the old account open until the first month’s rent has landed through DoorLoop.

Budget a weekend for 20 units. The work is in the data, not the software.

Support and reliability

Connect and Multiply include VIP support. On One, support starts with a chatbot, and that’s a recurring complaint: reviewers on Capterra and elsewhere say they want faster access to a live person. The other common theme is cost. Users describe the price jumping as their unit count crosses plan thresholds, and add-on fees making the monthly total higher than they expected.

How DoorLoop compares

Buildium is the closest competitor and the better buy for most readers. Its Essential plan is $62 a month and stays at that price up to at least 40 units on Buildium’s own calculator. That’s $1,644 a year less than DoorLoop One at any count under 40. Buildium charges more per incoming EFT ($2.35 on Essential) and $99 per business bank account, so compare the full bill.

AppFolio won’t take you below 50 units and quotes its prices, so it isn’t an option for most small landlords.

For 1 to 20 units, RentRedi ($144 a year, unlimited units) and TurboTenant (free, or $199 to $399 a year for Pro) cover listing, screening, leases, rent and maintenance. You give up owner portals and full accounting, which you don’t need if every unit is yours.

DoorLoop starts to make sense around 40 units, where One works out to about $4.98 per door, and gets better the closer you are to 80.